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WAREHOUSE & LOGISTICS SECURITY

Warehouse & Logistics Security Melbourne: Protecting People, Property and Assets

Protect stock, freight, and staff with warehouse and logistics security Melbourne businesses trust. Officers, patrols, alarm response, and access control.

Industrial Security

Protecting Stock, Staff, and Freight Day and Night

Metro Guards provides warehouse and logistics security Melbourne operators trust to protect stock, staff, and freight, day and night. 17+ years of experience, ISO, CM3, and ASIAL certified, with officers who learn your site’s dock schedule from day one. One coordinated plan covering officers, patrols, and alarm response, so nothing falls through the gap between shifts.

Working With Children compliant | ISO 9001, 14001 & 45001 certified | CM3 prequalified | ASIAL member | Victoria Police licensed officers | 17+ years protecting Melbourne's industrial sector
Book a Free Site Risk AssessmentCall 1300 731 173

Melbourne’s Trusted Industrial Space and Warehouse Security Partner

Warehouse and logistics security operators bring us in after a theft, a near-miss, or an insurance review flags gaps they didn’t know existed. Our sites typically see incidents drop within the first three months because officers close the after-hours gap where most stock loss actually happens, and every shift is logged for audit and insurance purposes.

Risks Warehouses and Logistics Sites Are Actually Facing

Victoria recorded 630,592 criminal offences in the year to December 2025, a 4.2% increase on the previous year and the highest total since the Crime Statistics Agency began reporting.

Property and deception offences made up the largest single category. Within that data, businesses classified alongside warehousing and storage, including wholesale and manufacturing sites, recorded 78,056 stolen property items in 2025.

For a distribution centre, that figure matters because it confirms industrial and storage sites are being counted among the categories driving the increase, not sitting outside it.

After-Hours Vulnerability

Large sites with limited overnight staff are exposed between the last shift leaving and the first one arriving. That window is when break-ins, cargo theft, and perimeter breaches are most likely to go unnoticed until a stock count catches it days later, by which point CCTV footage may already have been overwritten.

Compliance and Duty of Care

Every warehouse operator carries obligations under the OHS Act 2004 (Vic) for staff and contractor safety, and many logistics sites face additional handling and access requirements around restricted stock.

A facilities manager needs documented processes and incident logs, not a verbal assurance that someone checked the gate. A single static officer doesn’t solve any of this alone. Property risk needs patrols and monitoring outside operating hours, freight movement needs trained access control, and compliance needs a paper trail that a site manager can point to during an audit. That’s why we scope a complete risk management plan around your actual operation, not a one-size package.

Why Warehouses and Logistics Operators Choose Metro Guards

Metro Guards has supported Victorian logistics and industrial clients for over 17 years without a single missed shift on a contracted site.

One provider for officers, patrols, alarms, and monitoring, instead of managing four separate contracts
Same officer wherever possible, so drivers, contractors, and staff see a familiar face at the gate
Officers briefed on freight schedules, forklift zones, and dock procedures before their first shift
Rapid deployment across Melbourne's industrial corridors
Live incident reporting through our 24/7 Operations Centre
A direct account manager, not a call centre queue

Our Complete Security Services for Warehouses and Logistics Sites

Every risk management plan is scoped to the site. A single-tenant warehouse in Somerton looks nothing like a multi-dock distribution centre in Dandenong South, so we combine the services below individually or as a full package.

On-Site Security Officers

Static or mobile officers stationed at gates, dock offices, or high-value storage zones. They're briefed on your site layout, shift patterns, and emergency procedures before their first shift.

Mobile Patrols for Industrial Sites

Electronic Patrol Verification confirms every checkpoint, every time. GPS-tracked vehicles cover freight yards, loading bays, and building perimeters outside operating hours.

Alarm Response

Licensed officers dispatched to assess and secure your site the moment an alarm triggers after hours, with a full incident report delivered before your team arrives the next morning.

Access Control and Visitor Management

We manage who's on site, from driver and contractor sign-in through to after-hours entry logs and electronic access control for restricted areas.

Lock-Up and Key Holding

Officers handle lock-up and unlock at the start and end of each shift, plus emergency key holding, so your operation isn't relying on one supervisor's availability outside business hours.

CCTV Monitoring and Coordination

We work alongside your site's existing camera infrastructure, identify coverage gaps around docks and blind spots, and coordinate footage review for incident reporting or insurance claims.

Asset and Loss Prevention

Officers trained to spot early signs of internal shrinkage, tampering, and unauthorised removal of stock, with daily reporting that gives you visibility across every shift.

Site Risk Assessments

Before recommending anything, we walk your site and map entry points, blind spots, high-value zones, and gaps against your current risk profile.

Traffic and Yard Management

Officers manage truck movement, driver check-in, and pedestrian safety in and around loading bays, one of the highest-risk zones for congestion and collision on any industrial site.

Coverage by Site Type

Distribution Centres

Multi-dock access management, driver verification, and high-volume stock protection across large-format facilities.

Freight Yards and Container Depots

Perimeter patrols, container checks, and gate control for sites handling constant vehicle movement.

Cold Storage and 3PL Warehouses

Temperature-zone access control and client stock protection for third-party logistics operators managing multiple accounts under one roof.

Manufacturing and Industrial Facilities

Contractor check-in, machinery zone monitoring, and after-hours patrols for sites running shift-based production alongside warehousing.

We’ve worked across Melbourne’s west, south-east and northern industrial corridors, including Truganina, Derrimut, Laverton North, Dandenong South, Campbellfield, Keysborough and Tullamarine.

When Does a Site Need a Full Security Plan?

Most operators start with one service and expand once they see the gaps. A few real scenarios:

  • A distribution centre with repeated pallet theft now also needs overnight patrols and CCTV coordination
  • A freight yard with static officers on the day shift, but no alarm coverage once the gates close
  • A 3PL warehouse handling client stock that needs documented access logs for contract compliance
  • A cold storage facility where after-hours temperature and access alerts go unmonitored
  • A multi-building industrial estate needing officers, lock-up services and patrols coordinated across every tenant

If any of that sounds familiar, a site assessment will show you exactly where the gaps sit.

Compliance You Can Verify

  • Private Security Act 2004 (Vic): Every officer holds a current Victoria Police security licence
  • OHS Act 2004 (Vic): Duty of care for staff, contractors, and visitors on site
  • Victorian Labour Hire licence VICLHL01373
  • ISO 9001, 14001, and 45001: Quality, environmental, and safety management certification
  • CM3 prequalified and ASIAL member

Our Security Deployment Process

1
Site walkthrough and risk assessment, mapping entry points, blind spots, and after-hours vulnerabilities
2
Service scoping, combining officers, patrols, alarm response, CCTV, and access control based on what your site actually needs
3
Licence verification for every officer before placement
4
Site-specific induction, covering dock procedures, forklift zones, and emergency protocols
5
Emergency response briefing, aligned to your site's incident and evacuation plan
6
The facilities manager signs off on procedures before the first shift
7
Ongoing supervisor audits and plan review, adjusted as your operation's risks change

Warehouse and Logistics Security vs Standard Security Services

AreaWarehouse & Logistics SecurityStandard Security Services
ScopeOfficers, patrols, alarm response, CCTV, and access control under one planUsually a single service, e.g., static officer only
Site knowledgeBriefed on dock procedures, forklift zones, and freight schedulesGeneric site knowledge
Emergency handlingTrained on the site's incident and evacuation planGeneric incident response
Best forDistribution centres, freight yards, 3PL warehouses, manufacturing sitesGeneral premises, temporary coverage
Client Testimonials

What Our Clients Say About Our Commercial Security Services in Melbourne

Our clients speak for themselves. Businesses across Melbourne use Metro Guards because the service is consistent, the officers are professional, and we follow through every time.

"I wanted to share some feedback with you on the lovely boy we had at Malvern East on Tuesday.He was absolutely fantastic. As our queues of customers rapidly grew throughout the event, he quickly became the first point of contact for many of them. He greeted everyone with a smile, engaged in conversations, and clearly communicated our promotion, all while keeping customer safety as his top priority. He made it very easy for me to trust that he could manage the crowd and ensure everyone stayed safely away from the main road.At one point, when traffic began to back up from our site onto the main road and freeway, he immediately brought it to my attention, closed the carpark, and started directing traffic, a quick decisive action that made a massive difference.Although he was originally scheduled to finish up at 10 pm, the queues were still super long. When I asked if he could stay later, he was more than happy to help. After making a quick phone call, he stayed on until midnight, which was such a huge support.I truly hope this feedback can be passed on to him. He did an outstanding job on the night, and I’m very grateful for his professionalism, initiative, quick thinking, and willingness to go above and beyond."

The Pancake Parlour logo
Natalya Taleski

Restaurant Manager
The Pancake Parlour

"Thank you very much. You did a fantastic job and I appreciate the work and communication. I will be using you next year and informing other schools of the great service."

Greensborough College logo
Anthony Ellul

Senior School Engagement and Wellbeing Leader
Greensborough College

"Sam was excellent, he was so helpful, polite and a great communicator. We will be requesting him back if the need arises."

Boatrocker Brewing Co. logo
Andrea Houghton

Manager
Boatrocker Brewing Co.

"Everything went well on Saturday – aside from the rain. I do hope the guard was alright after standing in the rain all day. One of our office ladies ended up giving him an umbrella!"

Flemington Primary School logo
Ellen

Manager
Flemington Primary School

"Thanks for your email, we were happy with your service and will add you to our panel of security providers for any future matters in your region. "

MORESOL logo
Stewart Van Maarseveen

Security Manager
MORESOL

"I couldn’t have been happier with both your services and the two security guards Julia & Uzair that worked with us. They were very professional and very friendly even though I had to have Uzair standing outside in the cold most of the night! Thank you for making it so easy to use your company and I will absolutely be recommending Metro to everyone that is in need of security. Thank you very much!"

Boatrocker Brewing Co. logo
Georgia Golden

Venue Manager
Boatrocker Brewing Co.

"Thank you for your services over the festive period, it was greatly appreciated.I am now back in the office as the business development manager as my time covering the general manager role has come to an end, however I have copied in Cameron Jeffery our GM who will be in contact should we require your assistance once again.Thank you in advance and have a wonderful week. "

Experience Hotel Apartments logo
JOHN SMALLMAN

Business Development Manager
Experience Hotel Apartments

"Compliments to metro guards on great service! Our security guard, Ishtpreet, arrived on time, listened to what we wanted and implanted directions perfectly.Ishtpreet was friendly, professional and a pleasure to work with. He really assisted with ensuring the night ran smoothly, and guests were welcomed into the venue smoothly upon their arrival.Overall, I am extremely happy with the service."

Lux Group Limited logo
Jennifer Vessali

Office Manager
Lux Group Limited

"I was quite pleased with the conduct of the two security guards employed for our event last month. As it happened the event went off without a hitch, so their services were not called upon in any significant capacity, but they were courteous and professional and very willing to take on any task that was required off them."

Northcote High School logo
Simon Lasslett

Office Manager
Northcote High School

"Thanks for your email and everything went very well on Saturday, and I was very happy with your service.Your guard was excellent in all aspects. He was punctual, well presented, friendly and professional and wasn’t obtrusive in any way which can be an issue with certain personalities.I will be in touch with our next event that requires your services."

MP Events logo
Paul Stevens

Event Manager
MP Events

"Thank-you for your email. Nufarm was very pleased with the service. Fortunately, there was not an incident, thus not a need to utilise the security staff. "

Nufarm Australia Limited logo
Okan Erden

Procurement & Import / Export Manager
Nufarm Australia Limited

"Although Mango Lounge Bar closed in December last year, we engaged Metropolitan Guard Services on a casual basis since 2012.Metropolitan Guard Services supplied experience guards of high standard who, as a team,attended to our requirements in a professional manner. Guards were always punctual, well presented and briefed with our requirements.The company communication, and guard detail supplied ahead of every engagement, provided the confidence and certainly that events would run smoothly and be handled according to plan.We highly recommend Metropolitan Guard Services and, moving forward, they will be our first point of contact for our next hospitality business. "

Mango Lounge Bar logo
Daniel Semkiw

Owner
Mango Lounge Bar

"Thank you for your services at Dallas ,The guard (John) we had was very professional and easy to deal with will defiantly recommend your services .thanks again "

Dallas logo
James Scicluna

Manager
Dallas

"We are pleased with the services that you provided last weekend. Compared to normal guard services  this was very effective. Since the trouble makers won't challenge the guards and think twice."

Dallas logo
Harris Kumarage

Manager
Dallas

"Thanks for your email.  The most pleasing issue for me was the immediate availability from the moment we booked to having someone available.I also appreciated the morning after feedback via text which was very comforting.  I would be happy to recommend your business to anyone else looking for the same services. "

Business Partner logo
Brett Jackson

Partner
Business Partner

"On behalf of the CFA I hired Metropolitan Guard Services for the 2014 Emergency Services Project Expo.I was very happy with the level of service provided to us. The two staff assigned to our event were professional and friendly at all times. Based on this experience, I would certainly use Metropolitan Guard Services for similar events in the future."

CFA logo
Martin Murray

Financial Contractor
CFA

" Our event was a great night with no major problems.Your team arrived on time, we didn’t have an issue during the night. They were both dressed in suits and acted very professionally through the night.Thank you once again."

Engine Property Group logo
Nola Jansen

Owners Corporation Manager
Engine Property Group

"Your security guards were very professional and helpful. They assisted with some small intruder issues and even assisted in calming things down with the ranger who was having issues with our hired rides installer. Thank you. I would rate them 10/10.Have a merry Christmas and thank you again. "

Aconex logo
Daniela Lauria

Manager
Aconex

"All 3 of the guards provided by Metro Guards were organised, on time and keen to deliver the service that best work for our group. This allowed us to have a tailored setup that suited the requirements of our event, rather than the guards telling us how they will work. I had a number of guest at our event comment on the polite and helpful manner of the guards working at our event. Our experience with Metro Guards was nothing but positive. Even when we had last minute changes to our booking, Metro Guards were able to provide an additional guard at short notice. Metro Guards will be my first point of contact for any future security needs."

YMCA logo
Mick Delaney

Assistant Manager
YMCA

"Thanks for the email. This is about the 5th time we have used Metro Guards, this time round all 3 guards were good, Moe (or Mohammed im not sure) was fantastic, he took control, was pro actice and was very professional."

d'Olive Quality Suites logo
Janette Godden

General Manager
d'Olive Quality Suites

"This is about the 5th time we have used Metro Guards. Moe was fantastic, he took control, was proactive and was very professional."

Detmold Group logo
Jessica Miller

Talent Manager
Detmold Group

"Thank you for your prompt service and professionalism of your team. I appreciate the thorough feedback and would not hesitate to use Metro guards for future work."

Strata Base Pty Ltd logo
Abbey Jones

Owners Corporation Manager
Strata Base Pty Ltd

"Thanks a lot, we were very satisfied with the security provided at our event last week. The guards were all great at communicating during the event and were very easy to work with. We will be sure to book your services again for future events."

Community Services logo
Phoebe Chiller

Youth Program Officer
Community Services

"The People Market has employed Metropolitan Security Guards across multiple venues, and we have been impressed with their level of detail and commitment to keeping us as the client happy. They are punctual, attentive and well experienced within the industry. They make our venues safe and instil confidence in us as the organisers that if trouble were to arise, they are always prepared and would know how to handle it accordingly. Danny is easy to reach out to, and they are always able to accommodate our every request. We recommend their services to anyone looking for a reliable and hardworking security team."

Peoples Market logo
Niki Filipovic

Operations Manager
Peoples Market

Security for Other Industries

Construction Site Security Officers

After-hours perimeter patrols and equipment protection for construction sites.

Retail Security Officers & Loss Prevention

Loss prevention and after-hours protection for retail stores and shopping centres.

Healthcare & Hospital Security

Hospital security officers, Code Black response, mobile patrols, and access control for clinical environments.

Corporate & Office Building Security

End-to-end office security combining officers, patrols, and access control for commercial towers.

Strata & Property Management Security

Access control, patrols, and after-hours protection for managed properties.

Aged Care Facility Security

Elopement risk management and staff safety for aged care and residential facilities.

School & University Security Services

On-site officers, mobile patrols, and compliance-ready security for education sites.

Accreditation & Partnerships

2 logo
3 logo
4 logo
8 logo
7 logo
1 logo
5 logo
6 logo
9 logo
10 logo

Book a Free Site Risk Assessment

Tell us your site type, operating hours, and the areas you’re most concerned about. We’ll map out a plan covering exactly what your operation needs and provide a clear quote within 24 hours.

Book a Free Site Risk AssessmentCall 1300 731 173
FAQS

Frequently Asked Questions

A complete plan can include on-site officers, mobile patrols, alarm response, CCTV coordination, access control, and lock-up services. We scope a combination based on your site rather than selling one fixed package.

Most sites eventually need more than a gate officer. A single officer doesn't cover after-hours alarm response or overnight perimeter risk, which is why we build a plan around your actual gaps.

Cost depends on which services you combine and your coverage hours. We provide itemised quotes after a free site assessment rather than a flat rate.

Yes. We coordinate officers, patrols, and access control across multiple buildings and client accounts from a single point of contact.

Yes. Every officer placed on a logistics site is briefed on dock procedures, forklift zones, and driver check-in before their first shift.

We offer same-day or next-day deployment across metropolitan Melbourne. Call 1300 73 11 73 to check availability for your site.

Metro Guards Logo
CS Hub, 5, Level 1/34 Commercial Rd, Caroline Springs VIC 3023
admin@metroguards.com.au
1300 731 173

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