Everything You Need to Know About MetroGuards

We are a licensed, owner-operated security company based in Caroline Springs. We have delivered professional security services across Melbourne and Victoria for over 17 years, holding ISO 9001, ISO 14001, and ISO 45001 certification, CM3 contractor compliance, and full ASIAL Gold membership.

We are privately owned and owner-operated. Clients deal directly with decision-makers, which means fast answers and personal accountability on every engagement.

Yes. We hold the Australian Achiever Award for three consecutive years (2014, 2015, and 2016), ASIAL corporate and bronze membership, CM3 certification, and a Labour Hire Licence (VIC LHL01373).

Yes. We hold a Private Security Business Licence under the Private Security Act 2004 (Vic), a Labour Hire Licence (VIC LHL01373), and are certified to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2015.

Yes. Every officer holds a current Victoria Police security licence before deployment. We verify licences at recruitment and monitor renewals continuously. Unlicensed personnel are never deployed.

CM3 is Australia's leading contractor safety management system. It verifies our OH&S processes, incident reporting, and safety documentation meet the standards required by corporate, government, and construction clients.

Yes. Our Labour Hire Licence (VIC LHL01373) is issued under the Labour Hire Licensing Act 2018 (Vic), ensuring every worker we place is legally protected, properly paid, and covered under relevant employment and safety legislation.

Yes. We carry public liability insurance and WorkCover for every officer we deploy. Documentation is available to clients on request.

Yes. We provide certificates of currency for public liability and WorkCover upon request, typically as part of our standard client onboarding.

Every officer completes a site-specific induction before deployment, covering access control, emergency response, incident documentation, and site OH&S requirements. Construction security officers also hold a White Card. First Aid certification is standard across all teams.

Yes. All officers present in full uniform, monitored by supervisors. For clients requiring plain-clothes officers, we also offer covert security deployments.

Officers carry body-worn cameras, two-way radios connected to our 24/7 control centre, and NFC checkpoint scanning devices for verified patrol records. Mobile patrol vehicles are GPS-tracked. After every shift, clients receive a Daily Activity Report with photo timestamping and patrol confirmation.

We provide static guards, mobile patrols, event and crowd control, construction site security, concierge security, retail and loss prevention, building security, hospital security, corporate security, K9 security with handler, alarm response, lock-up and open-up, security escort, and ad hoc security.

Yes. We offer flexible engagements from a single overnight shift to long-term contracts. Our ad hoc security service is designed for clients who need rapid deployment without a long-term commitment.

Yes. We deploy licensed security officers with White Cards, staff gatehouses, conduct GPS-verified mobile patrols, and manage access control across residential and civil construction projects throughout Melbourne. Our security team also conducts fire-watch duties and maintains WorkSafe Victoria compliance records.

Yes. We provide K9 security with trained handlers for high-risk sites, perimeter deterrence, and detection. K9 teams are well-suited to large construction sites, industrial facilities, and high-profile events.

We cover Melbourne CBD and all metropolitan suburbs, including growth corridors in Cranbourne, Pakenham, Werribee, Epping, and Caroline Springs, as well as regional Victoria. Call 1300 73 11 73 to confirm coverage for your location.

Yes. Our control centre operates every day of the year, including public holidays. Alarm response, after-hours patrol, and emergency callouts are all managed from our Melbourne-based command centre.

Yes. Every deployment generates a Daily Activity Report (DAR) sent to your nominated contact after each shift. It includes patrol times, checkpoint confirmations, access logs, and any observations. Incidents generate a separate Incident Report with full details.

Our officers respond, document, and escalate. Minor incidents are managed on-site and recorded in full. For serious incidents, our 24/7 control centre is notified immediately, and emergency services are contacted if required. A written incident report is provided to the client within 24 hours.

Visit our careers page for current vacancies. We recruit on an ongoing basis across Melbourne.

Applicants must hold a current Victoria Police security licence, have strong communication skills, and be physically fit. Construction roles require a White Card. First Aid certification is required and can be arranged through us if needed.