Fully Certified & Insured

LICENSED, INSURED & FULLY ACCREDITED SECURITY SERVICES IN MELBOURNE

Metro Guards team holds every licence, certification, and insurance policy required by Victorian and Australian law. Below you'll find our full compliance documentation — company registrations, insurance policies, licences, and industry recognition — published with complete transparency.

Under the Private Security Act 2004 (Vic) and the Private Security and County Court Amendment Act 2024 (in effect from 19 June 2025), operating a security business in Victoria without a valid Private Security Business Licence is illegal. Every business we work with has the right to verify our credentials. We make that easy.

CALL FOR VERIFICATION: 1300 731 173

Metro Guards Compliance and Accreditation Certificates

Compliance Documentation

OUR CERTIFICATIONS & LICENCES

We maintain all required registrations and licences to operate legally and professionally across Victoria and New South Wales.

Company Registration

Insurance Coverage

Security Licences

Industry Recognition

AWARDS & MEMBERSHIP

Our commitment to excellence has been recognised through these prestigious awards and memberships.

Australian Achiever Award Winner 2014

Excellence in Customer Service

2014

Australian Achiever Award Winner 2015

Business Performance Excellence

2015

Australian Achiever Award Winner 2016

Industry Leadership

2016

ASIAL Corporate Membership

Australian Security Industry Association Limited

MEMBERSHIP

ASIAL Gold Corporate Membership

Australian Security Industry Association Limited

GOLD MEMBER

Standards Compliance

QUALITY ASSURANCE

Independently audited ISO certifications — not self-declared. Consistent, documented service delivery for every engagement.

ISO 9001:2015

QUALITY MANAGEMENT SYSTEMS

Certified processes for consistent service delivery, client communication, and continuous improvement.

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ISO 14001:2015

ENVIRONMENTAL MANAGEMENT SYSTEMS

Certified management of our environmental impact across operations, fleet, and supply chain. Relevant for clients with sustainability obligations.

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ISO 45001:2018

OCCUPATIONAL HEALTH & SAFETY MANAGEMENT SYSTEMS

Certified safety systems protecting our officers on every site, reducing your liability exposure as a host employer.

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Professional Assurance

YOUR ASSURANCE OF PROFESSIONAL SERVICE

All our security personnel and operations are fully licensed and insured, providing you with complete peace of mind.

Licensed Professionals

All our licensed security guards hold a current Private Security Individual Operator Licence (VIC), verified against the Victoria Police public register before every deployment. Verifiable by you at police.vic.gov.au.

Current individual licences

National Police Check

Right to work verification

Comprehensive Insurance

Three layers of insurance protect your business and our people on every engagement, so you are never left exposed if an incident occurs on site.

Public Liability coverage

Professional Indemnity

Workers' Compensation (WorkCover)

Industry Compliance

Regular independent audits keep our compliance current rather than historical, meeting the standards required by corporate and government procurement teams.

ISO external audits (annual)

CM3 renewal assessment (annual)

ASIAL Code of Conduct (ongoing)

Site-specific Risk Management Plans

Due Diligence

WHAT A COMPLIANT SECURITY COMPANY MUST HAVE — AND WHAT WE HOLD

Use this checklist to assess any security provider. Every item below is a requirement. Every item below is something Metro Guards holds.

Compliance RequirementMetro Guards Status

Private Security Business Licence (VIC)Current

Individual Operator Licence for all officersVerified pre-deployment

Labour Hire Licence (VIC)Current

Master Licence (NSW)Current

Public Liability InsuranceCurrent

Professional Indemnity InsuranceCurrent

Workers' Compensation / WorkCoverCurrent

ISO 9001:2015 — Quality ManagementCertified

ISO 14001:2015 — Environmental ManagementCertified

ISO 45001:2018 — OHS ManagementCertified

CM3 WHS PrequalificationCertified

ASIAL Corporate MembershipCurrent

Modern Slavery StatementPublished

Site-specific Risk Management PlansPrepared for all engagements

Why It Matters

WHAT OUR COMPLIANCE MEANS FOR YOU

Hiring an unlicensed or underinsured security company puts your business at legal and financial risk. Here is what Metro Guards' compliance means in practice.

You are protected if an incident occurs

Our public liability and professional indemnity insurance covers you. You are not left exposed.

Your guards are legally authorised to work

Every officer holds a current individual security licence issued by the Victorian or NSW regulator. We verify this before deployment.

You satisfy your own procurement requirements

Our ISO certifications, ASIAL membership, and CM3 accreditation meet the compliance thresholds most corporate and government procurement teams require.

We operate under audited systems

ISO 9001, 14001, and 45001 are not self-declared. They are independently audited management systems. You get consistent and documented service delivery.

You can verify everything

All documents are available on this page. Nothing is hidden. Call us if you want to speak to someone directly.

FAQs

FREQUENTLY ASKED QUESTIONS

Common questions about our licences, certifications, and compliance obligations.

Request Documentation

Contact Us

Request copies of our licences or inquire about our insurance coverage. Our team is ready to provide a rapid response and professional security coverage.

Accreditation & Partnerships

Protect Your Business

Rapid Security Deployment Across Melbourne

Do not wait for something to go wrong before you act. Metro Guards can have licensed officers on your site at short notice. Our team is available 24/7 and ready to respond.

Get a Free Quote Call 1300 731 173

Licensed, Insured & Fully Accredited Security Services

LICENSED, INSURED & FULLY ACCREDITED SECURITY SERVICES IN MELBOURNE