Loss Prevention / Retail Security Guards

Loss Prevention / Retail Security Guards


Due to an increased crime rate in Melbourne and Sydney, business owners need to hire loss prevention officers to monitor their stores and retail centres to mitigate potential threats. From shopping centres to departmental stores, hospitals to pharmacies, we have proven experience in dealing in all kinds of formats and operations.

Our officers are customer-oriented and provide proper reporting and investigations of the event and site. Metropolitan security officers will also document you about the dishonest employees and suspects of shoplifting.

Our licensed officers have a keen eye for detecting thieves from staff and customers in the crowd and preventing robbery. Metropolitan guards are highly trained to supervise all exits and entrances with proper security checkups.

Metropolitan licensed and trained security officers are the only reason we are the top security provider in Melbourne and Sydney because they are reliable, know their profession and always work in collaboration with the staff and security team. They have the vision of growing your business installed in them.

Our retail security Melbourne can tackle all kinds of emergencies and is capable enough to adopt conflict resolution techniques according to the situation. They also provide a pool of expert opinions and resources. Metropolitan loss prevention officers always excel in assisting people with proper Covid guidelines and sops.

Benefits of Hiring Our Loss Prevention Officer:

  1. Our retail security Melbourne walks around your store if they observe any suspicious activity or potential threats and approach to question the individual who shows dubious behaviour.
  2. The loss prevention officer searches for individuals in unlawful possession of store products if they find them shoplifting.
  3. Our loss prevention officers will hold the thief in a particular place until authorities take appropriate action ensuring nobody comes to know about it.
  4. Our retail security Melbourne makes eyewitnesses on the spot if any suspicious activity is spotted to present in court if needed.
  5. Metropolitan loss prevention officers also retrieve products and return these to the management.
  6. Metropolitan security officers not provide security for the store but also offer solutions and plan their policies to prevent vandalism around the store.
  7. The loss prevention officers are licensed and have years of experience in their field.
  8. Our security officers possess superior written and verbal communication skills.
  9. Metropolitan retail security Melbourne has in-depth knowledge of security procedures and tools.
  10. Loss prevention officers have the vision to work with speed and precision.
  11. Our loss prevention officers are highly skilled, educated and above all, physically fit to perform their duty vigilantly.

Aside from providing all the services mentioned above, we only follow the requirements of our clients and work for them according to their expectations.

For more on any of our guarding and protective services, contact us on 1300 73 11 73.

We Offer These Solutions

Security Personnel metrogaurds services

Security Personnel

Our highly trained professionals offer site supervision services that employ a high level of security at an affordable cost.

Covert Personnel metrogaurds services

Covert Personnel

Our Loss Prevention covert officers may be used at a variety of locations.

Alarm Responsee metrogaurds services

Alarm Response

Our alarm response team is equipped with latest alarm response technology, delivering one of the most efficient response systems available to our clients 24 hours a day, 365 days a year.

Risk Management metrogaurds services

Risk Management

Metro Guards are working with some of the biggest Australian retail stores in order to implement the most effective and lowest risk solution.

Enhanced Live Reporting metrogaurds services

Building Security / Corporate Concierge

Security licensed and trained customer Service staff

Security Personnel metrogaurds services

Enhanced/Live Reporting

We provide complimentary live monitoring options and supply daily activity reporting to our clients.

Compliant metrogaurds services


MGS comply with highest industry and international standard of Quality, Safety and Environment including ISO 9001, 14001 & 45001.

27 7 operation centre metrogaurds services


State wide 24/7 Operation Centre that coordinates all the resources needed to respond quickly.

Our Clients

Get Quotation